Dear discerning parents,

At Lush Littles, we understand that preparing for your little one’s arrival comes with many questions. Below you’ll find answers to our most commonly asked questions about our premium baby essentials, delivery experience, and care services. Should you need anything further, our parenting specialists are always here to help.

Product Questions

What makes Lush Littles products special?
Our carefully curated collection focuses on developmental toys, organic essentials, and recovery items for new parents. Each product is selected for its quality materials, elegant design, and thoughtful functionality – from Montessori-inspired baby gyms to C-section recovery wraps.
Are your baby bottles BPA-free?
Absolutely. All our feeding products including bottles, cups, and breastfeeding accessories meet strict safety standards and are made from non-toxic materials.
When should I order maternity and postpartum items?
We recommend ordering compression wraps, nursing essentials, and recovery items earlier in pregnancy (by week 28) to allow time for possible adjustments. Our C-section recovery items ship same-day when ordered before noon EST.

Shipping & Delivery

What are my shipping options?
We offer two premium shipping services:

✈ Standard Shipping ($12.95): Via DHL/FedEx with 10-15 business day delivery after 1-2 day processing. Includes real-time tracking.
🎁 Free Shipping: On orders over $50 via EMS (15-25 business days after processing). Ideal for planned nursery purchases.
Do you ship internationally?
Yes! We proudly ship worldwide except some remote areas and parts of Asia. All international packages include customs documentation for smooth clearance. Contact us if you’re unsure about your location.
How is my order packaged?
With the same care we’d want for our own families: in recyclable eco-conscious materials with discreet exterior packaging. Fragile items like glass bottles receive special protective wrapping.

Returns & Exchanges

What’s your return policy?
We stand behind every product. You may return items within 15 days of delivery for a full refund or exchange. Simply email our care team at [email protected] to initiate your return.
Can I return international orders?
Yes, though return shipping costs are the customer’s responsibility. We recommend keeping original packaging until you’re certain about your purchase.

Payment & Accounts

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption and never store your full payment details on our servers.

Special Requests

Do you offer gift wrapping?
Yes! Contact our customer care team before placing your order for beautiful gift-ready presentation options perfect for baby showers.
Can I request expedited shipping?
For urgent needs, please email us at [email protected] before ordering. We’ll do our best to accommodate last-minute preparations.

Still have questions? Our parenting specialists are available at [email protected] or by phone during business hours. We’re honored to support your parenting journey with thoughtfully delivered essentials.